If you need to discuss an issue, the best place to start is often with your Supervisor.
They know your situation; they can direct you to resources, help you with procedures, and lend immediate support. But you can always reach out to our Celanese Leaders, HR Partner, or Chief Compliance Officer.
The Ethics Helpline, our whistleblower hotline, is always available to you to raise your compliance concerns confidentially or anonymously. It's necessary to report certain compliance issues (bribes, price fixing, and failures of financial integrity) to the Chief Compliance Officer or the Ethics Helpline because they can result in serious consequences.
The Ethics Helpline
All Ethics Helpline calls are confidential and, if you like, you can raise concerns anonymously.
INTERNATIONAL NUMBERS* (toll free)
Argentina
0800-345-3118
Australia
1800961474
Austria
0800 232957
Belgium
0800 76 288
Bermuda
8339403705
Brazil
0800 000 0152
Cayman Islands
833-439-1396
China
400 120 0276
Colombia
01 8005190895
Czech Republic
800 143 176
Denmark
80 83 02 66
Finland
0800 418352
France
0 800 99 01 17
Germany
0800 1817718
Greece
800 848 1679
Hong Kong
800969406
Hungary
(80) 088 399
India
000 800 919 0667
Indonesia
0800 1503204
Ireland
1800851168
Italy (includes San Marino, Vatican City)
800 715 006
NextLine
Japan
0800-500-5697
Korea, Republic of South
080-880-5944
Luxembourg
800 21 361
Malaysia
1-800-81-2363
Mexico
800 681 9236
Netherlands
0800 0222632
New Zealand
0800 633 146
Philippines
1800 1 322 0343
Poland
800 005 033
Russia
8 (800) 100-62-91
Saudi Arabia
800 850 0198
Singapore
800 120 7180
Slovenia
080 688865
South Africa
080 099 2021
Spain
900 999 507
Sweden
020-12 70 33
Switzerland
0800 121 156
Taiwan
00801-49-1608
Thailand
1800014780
Turkey
0800 621 2312
United Kingdom & Northern Ireland
0800 949 6377
NextLine
United States, Puerto Rico & Canada
1-866-384-4223
NextLine
Venezuela
0-800-225-5288, at the prompt dial 866-384-4223OR2-6288, at the prompt dial 866-384-4223
Vietnam
1800400495